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How to Make a Truck Accident Claim: Step by Step

The claim process can feel overwhelming. We make it simple. Here's exactly what happens when you hire Cross & York.

How Does the Truck Accident Claim Process Work?

01

Free Case Review

Contact us by phone or online. We review your case for free — no obligation, no pressure. We'll tell you honestly if you have a strong claim.

Same day
02

Investigation

We immediately preserve critical evidence: black box data, driver logs, maintenance records, FMCSA inspection reports, and witness statements before they disappear.

1–4 weeks
03

Filing Your Claim

We identify all liable parties — the driver, trucking company, cargo loaders, and insurers — then file a comprehensive claim designed to maximize your recovery.

2–8 weeks
04

Negotiation

We negotiate aggressively with trucking companies and their insurers. Most cases settle without going to court, but we are fully prepared to litigate.

3–18 months
05

You Get Paid

Once we reach a settlement or verdict, you receive your compensation. We handle all the paperwork. Our fee comes from the settlement — nothing out of your pocket.

Settlement day

What Does Cross & York Investigate?

Truck accident cases require specialized investigation. We leave no stone unturned in building the most comprehensive case possible.

  • Electronic Logging Device (ELD) / Black Box Data
  • Driver Hours-of-Service Logs
  • Vehicle Maintenance & Inspection Records
  • FMCSA Compliance History
  • Drug & Alcohol Test Results
  • Cargo Loading Documentation
  • Dashcam & Surveillance Footage
  • Accident Reconstruction Reports
  • Trucking Company Safety Records

Timeline Expectations

30–90 days
Simple liability cases, minor injuries
6–12 months
Clear liability, significant injuries
1–2 years
Complex multi-party cases
2+ years
Cases going to trial

What Should You Do Right Now After a Truck Accident?

Time-sensitive steps that protect your claim

  • Seek immediate medical attention — even if you feel okay
  • Call 911 and ensure a police report is filed
  • Document the scene with photos and videos
  • Get the truck driver's CDL number, company name, and insurance info
  • Collect witness names and contact details
  • Do NOT give a recorded statement to any insurance company
  • Do NOT accept any early settlement offer
  • Contact Cross & York immediately for a free case review

What Are the Most Common Questions About the Process?

How long does a truck accident claim take in the USA?

Most truck accident claims settle within 6–18 months. Complex cases or those that go to trial can take 2–3 years. We work to resolve your case as quickly as possible while maximizing your compensation.

What evidence do you collect after a truck accident?

We collect electronic logging device (ELD) data, black box/ECM data, driver hours of service logs, maintenance and inspection records, FMCSA compliance history, dashcam footage, accident reconstruction reports, and medical records.

Will my case go to court?

Most truck accident claims settle before trial. Preparing every case as if it will go to court puts pressure on the trucking company and its insurer to offer a fair settlement.

What if the trucking company destroys evidence?

We send a litigation hold letter immediately after you hire us, legally requiring all parties to preserve evidence. Destroying evidence after receiving this notice is spoliation — which courts can penalize severely.

Do I need a police report to file a claim?

A police report is very helpful but not always required. We can build a strong case using other evidence including photographs, witnesses, medical records, and expert testimony.